I hope you have all have had a great week and a big welcome back everyone now all of the various half terms are over! I’ve got lots to share with you this week so let’s get going!
So, what’s been going on this week?
There is just so much happening at the moment that my fetish for lists is really paying dividends! This week’s highlights have been our Health and Safetly Office review (thank you Alan for your moral support!) and our Regional Directors’ meeting which is always great to catch up with all the regional gossip. Halyna, who was up a mountain somewhere in Wales, was sadly missed!
I am really looking forward to the mock interview event at the weekend. Last year’s tutors got so much out of it so we are confident it will do the same for this years cohort. The room is all set up and ready to go – we just need the interviewers and interviewees now! Hopefully you all know where you need to be and at what time and have ironed your shirts and polished your shoes!
My weekly reminder that if you know of anyone who has already finished their A levels or may be taking a gap year after their A levels next summer who would make a great tutor remember there is a £50 finder’s fee if you recommend them and they work successfully for us!
It’s been a whirlwind of activity in the office this week between our Monthly RD meeting, Spring (Autumn?) cleaning for the MMI interviews tomorrow, overhauling all our promotional materials and more new tutors and placements starting up it’s been very full on. And we managed it all with Halyna being off for the week for a well earned rest after she held the fort over half term. It’s a good job we like keeping busy…!
Norwich, Peterborough and Derby
It’s brilliant to welcome Hafsa and Robyne to the NPD Team this week - they had their first day on Wednesday and feedback was that you made a really good start - well done both!
Also there was an audible sigh of relief across the North West when the cavalry arrived at the office in the form of Ruwaydah who has been invaluable in taking charge of the DANCOP reporting requirements this week. The whole team has really pulled together with the DANCOP tutors getting the info across and Ruwaydah working her magic all in a very timely way so everything is bang up to date. Already it’s feeling like a very well-oiled machine! Keep up the good work, everyone and next the enigma of the mysteriously named EMWPREP forms!! Oooooh!!
Well, first of all we welcome back a handful of tutors that had half term last week. It's so nice to have everyone back in and settled. It was also great to officially welcome Nifemi on board and thanks to everyone that sent a lovely message in the WhatsApp group - it really made me smile! In the education sector you can always learn something new so I went to Altrincham College and met with their Designated Teacher for Looked After Children. She passed on a really interesting article about children in care and I really feel that everyone should read it. Often these are the students that you are working with and whilst we wouldn't ever want you to treat them differently, it's important to have an understanding of their background. I've linked the article below:
Denbighshire and Cheshire
Welcome back for all of my North Wales tutors, and even to April and Lois who have had a lucky long break at Beamont! Dare I even mention how many weeks are left until Christmas? Hint: it's some number between five and seven. If you'd stopped me at some point this week you'd have likely found me doing one of two things; speaking to as many people as I can in schools across Southport, and ironing out some teething issue with our emails. Between those though, I've been checking in with staff about my next round of school visits before Christmas, and looking into some new ways to automate a lot of our health and safety work - something that I hope Catherine will be pleased to see introduced!
Flintshire and Wrexham
I’ve spent some time this week visiting Ysgol Bryn Alyn to begin the transition work towards extracting students and have been liaising with Ysgol Treffynnon ang Hawarden High School to a similar effect. It’s been fascinating to see how each school wants to approach this in a slightly different way with their own ideas, quirks and foibles. What has been clear though is the commitment towards supporting students which is shown by schools and our tutors alike.
London, Yorkshire and The Humber
Another topsy turvy week in the world of Yipiyap! Really glad to get grounded with the RD Meeting on Friday as we all have some key placements that still need some attention. Couldn't be getting anything done without a continued fantastic level of professionalism, reliability and communication from all tutors. Really, it's so admirable that you all just get on with the job in the most part and don't leave me all that much to do!
Big shout out to Gaurav, Cameron and Adilah this week who've all done a fantastic job getting in to new schools and making a great first impression. Whether or not schools can always accdomodate our tutors is by the by - the one thing they always have to say is how impressed they are by your warmth and positivity. Well done all - it's not easy!
Wall of Happy
This week Alan starts us off with his special mentions
A big thank you this week to the two Emmas who have been flying the flag for my team whilst everyone else was off. Your work since the start of the year has been really appreciated by staff and you've both stuck at it despite the temporary nature of your placements. As you both know, we're working on getting these moved to something more permanent but in the meantime I just wanted to highlight how well you're doing in your current roles. It's given me a lot to be confident about when mentioning you to other schools in the area, so keep it up!
Next to Joss
Wall of happy this week I have to pay tribute to Millie. She's been really helpful and professional all week while we resolve an issue to do with her placement. Lots of tutors might have been thrown off track but I'm really pleased and buoyed up by Millie's can-do attitude and professionalism. Thanks and well done!
Now over to Richard
I’ve been really pleased with the team’s communication this week at the start of their transition to working with new students. In particular Teres and Rebecca have shown great determination and resilience to ensure they get the correct information they need to get started and have been confident to keep asking questions of their colleagues. A patient, flexible approach now will pay dividends in the long run. I’m looking forward to getting back over to Wrexham next week to see how things are settling down.
Now to Jess
It's quite a long WOH this week, but I couldn't ignore the positivity in our Team JSH group chat. Ruwaydah, Amir, Kiran, Maryam, Ola, Ore and Fozia all welcomed Nifemi to the group and it really did make me proud of my team. Such a friendly bunch!
And, finally to Anne
Obviously having Ruwaydah in the office (see above!) has been the highlight of my week. Also it was lovely to read Alice’s comments on the app this week about how much she’s enjoying working with the children in school and feeling that they are making progress. And I had my first official feedback from Murray Park about Maddie - all Excellent ratings and simply the comment ‘Maddie is doing a fab job!’ Great work everyone!
Finally a massive Happy Birthday to Claudia for tomorrow – have a wonderful day!
According to Education research, two of the top four most effective teaching and learning tools are ‘Peer Mentoring’ and ‘One-To-One Tuition’ which is what you are all engaged in!
The most effective tool however is feedback. I will use the next few posts to get into some specifics but as an overview for today here are some starting points for you to consider.
It may sound obvious but feedback can be either written or verbal. Verbal feedback is obviously much easier to give but students appreciate written comments from time to time as well. Bear in mind that saying something once is way more efficient than writing the same thing five times!!
Providing effective feedback can be challenging. However the most effective feedback tends to be specific, accurate and clear e.g. It’s better to say “Your work was good because ...” rather than just telling someone that something is “correct”.
Feedback is also effective when it compares what a learner is doing right now with what they have done wrong before e.g. “I can see you were focused on improving X as it is much better than last time’s Y…”. This enables a student to see for themselves how they are making progress.
Feedback should provide specific guidance on how to improve and not just tell students when they are wrong.
Feedback should be given sparingly so that it is meaningful. In other words don’t write an essay or give a 10 minute lecture - students won’t absorb everything you try to tell them. Be succinct.
Finally, feedback should always be given positively so that it encourages and supports further effort. Never tell a student their work is rubbish or that they are no good at something.
Mock Interviews this Saturday!
We are looking forward to seeing all of our interviewees at the yipiyap offices this Saturday. Please make sure you arrive in good time for your session, come appropriately dressed for an interview and remember to bring a calculator.
Refresher Induction and Christmas Meal - Thursday 20th December
Just a reminder to you all about the refresher induction and Christmas meal on Thursday 20th December. It will be by way of regional events so just save the date and we will let you know more closer to the time.
Top Tips for Successful Support… be prepared!
By now you will be really getting to grips with all of your students. This is really key as it will help you prepare appropriately for your lessons. Jess was just saying how she would get her worksheets ready the night before so she was ready to start with her students as soon as they walked through the door. If any of you have new students joining you, make sure you ask the class teacher about them in advance so you can hit the ground running with them too.
Krishan’s Top 10 Tunes
Krishan is continuing my musical education this week with more new bands I have never of heard before The cool kids in the office assure me that this playlist is brilliant so I’m looking forward to listening and learning this weekend!! Thanks so much for sharing your Top 10 with us Krishan!
Here’s the link, enjoy everyone!!!
How to Win Friends and Influence People
How to Win Friends and Influence People by Dale Carnegie is an international best-seller with over 16 million copies sold across the world. It’s all about what it says on the tin and gives really insightful information about how to do just that, which is relevant to each and everyone of us!
Below are 3 fundamental techniques in handling people that have completely altered my perspective in talking to new people:
1. Don’t criticise, condemn or complain
Criticism is a dangerous thing. It automatically puts people on the defensive and damages a person’s pride. Above all it arouses resentment towards the person who delivered the criticism. It has been scientifically proven that we learn faster through positive reinforcement rather than criticism (Skinner, 1948).
So how can we get what we want without criticism?
George Johnston was the safety coordinator for an engineering company. When he saw a worker not wearing their hard hat he would scold them with authority, regulation and policy. Yet day after day he would still see people not wearing their hard hats. He decided to try a different approach. Instead of telling the workers off he asked if their hat was uncomfortable or didn’t fit properly. He explained how the hat should be worn for their own safety. Not once did he tell the workers off for breaking the rules. Surprisingly there was increased compliance with less emotional upset and turmoil in the work place.
2. Give honest and sincere appreciation
In his book, Carnegie argues that a feeling of importance is one of the things most people want along with food, sleep and money. Therefore, if you are able to make someone feel important you are at a strong vantage point.
However, to create a lasting and meaningful feeling of importance it is crucial to be able to distinguish between appreciation and flattery. One is sincere, the other is not. When you’re showing genuine appreciation for another stop and really think about their good points. “Thanks for helping me with that student” can turn into “You’ve got a real skill in managing different challenging behaviours students present”.
How many times have you explicitly thanked someone for an act of kindness? Next time a student helps you find your missing whiteboard pen take, time at the end of class to thank them again them or if a teacher really supports you with a difficult student, make sure you send them an email of appreciation. Make them feel important!
3. Arouse in the other person an eager want
When was the last time you said “Mum I’m really hungry when is dinner?”? After a long day at work and when Pointless is on the TV why is your mum going to hurry to cook your dinner. To influence another person, you need to target what they want and show them how to get it.
If Apple want to sell iPhones their marketing campaign won’t say “Please buy an iPhone so we can pay all the people that helped design it and make a few more billion dollars in profit”. Instead they tell you about all the new features that are going to help you in your daily life by ensuring you have the latest most advanced piece of technology to impress all your friends with and help you achieve the greatest selfie ever known to man!
So next time you’re hungry and wanting Mum to cook dinner try saying “Mum there’s a really exciting episode of Emmerdale on in a bit, if we have dinner a bit earlier we might be able to watch it together”. Genius!
So those are just a few principles Carnegie suggests. Hopefully by reading this you will alter just one way in which you talk to people.
Really hope you all have a great week ahead!